Please find below our most frequently asked questions. If you still need help, please contact us.

Conservation Framing

What is conservation framing?

Conservation framing is a term used to describe the use of materials and techniques to protect framed works of art on paper.

At Dorset Framers all mounts and undermounts used are of conservation standard, as certified by the Fine Art Trade Guild, this level of framing will help protect your artwork.

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Acrylic Glazing

Why use acrylic instead of glass?

Acrylic is lighter than glass and is unlikely to break in transit. It also lets in more light than standard glass offering a better clarity of image.

Please be aware that acrylic does scratch more easily than glass so care should be taken when cleaning.

Vinyl Frames

How do the slotted vinyl frames work?

Simply slot your album cover in the frame and hang it on the wall using the fitted wire and a suitable fixing.

What are the metal spring clips provided for?

If your album cover has little value you can use the three metal clips (per frame) provided to push the cover forwards. The clips fit between the back of the cover and the slot in the frame. The tension on the clips can be adjusted by bending them slightly. Note: We do not recommend using the spring clips for high value album covers.

What wood is used for the vinyl slotted frames?

We use a hardwood called Tulipwood from the Tuliptree – one of the largest trees native to eastern North America.

Bus Blinds

What are the different types of bus blind?

From the 1930s London Transport bus blinds were hand made, screen printed onto dutch linen. By the late 1980s stronger, modern materials like Tyvek, a synthetic material, were used and bus blinds were outsourced and machine made.

What condition are the blinds in?

Many early bus blinds were manufactured using a crude silk-screen printing process, which created individual nuances to every blind. The odd splash of paint here and there, a thumb print or a missing bit of lettering all this adds to their appeal. Blinds offered by Dorset Framers are from working buses and may therefore have some of these minor blemishes.

What do you mean by original bus blinds?

When we say ‘original’ we mean a bus blind that would have seen service in a bus sometime in its history. Dorset Framers do not deal in reproduction bus blinds.

Note: Never hang or store artwork over or next to a radiator or heater. Never place your art in direct sunlight and avoid reflected light as ultra violet lights will damage your item.

Film Posters

What do you mean by original film posters?

Original means that the poster was produced by the film studio for display at cinemas. Production runs were very small and posters were either returned to the studio or discarded after use. Some posters we sell are rare and some of them are very rare.

The original film posters we sell are not like the glossy photographic or computer generated images produced today, they were all hand-painted by artists of the time.

Dorset Framers do not deal in reproduction film posters.

How can you tell if a poster is genuine?

While there are relatively few deliberate fakes around, buying can still be a minefield. Professionals and collectors know what to look for and can spot the difference quite easily. Changes in printing techniques and paper grades over the years are usually the main giveaways but we also use ultra violet light and a magnifying glass to check.

Condition & grading of posters

Vintage film posters each have a unique story to tell.Posters displayed outside cinemas during the film’s run show greater wear and tear, while others remain in pristine condition. Original posters were printed on cheap, acidic paper that turned brown and brittle with age. They were machine folded at the printer and these fold lines weaken the paper and may result in splits along the folds.

What are the grades given to posters?

Dorset Framers use the seven point grading system that most dealers and collectors use.

Please note that this grading system is only intended as a guideline.

MINTA poster in MINT condition looks like it has just been printed with no defects at all. This is an extremely rare grade for all but the most recent items.

NEAR MINTA poster in NEAR MINT condition may have very minor defects in the unprinted margin area, but not the artwork itself.

FINEA FINE poster might have pin holes in the corners and a few minor creases and smudges.

VERY GOODA poster in VERY GOOD condition may have defects in the border and the edge of the poster’s artwork. There may be some minor fading. There may also be small splits or tears, especially along the fold lines. Most used posters fall into this category, will still display very well and are still very desirable.

GOODA poster in GOOD condition may have small tears or holes along the borders and there may be minor staining in the artwork.

FAIRA poster in FAIR condition will have major flaws which directly affect the artwork.

POORA poster in POOR condition will be disintegrating or seriously damaged.

Note: Never hang or store artwork over or next to a radiator or heater. Never place your art in direct sunlight and avoid reflected light as ultra violet lights will damage your item.

Tintins

What is a chromolithograph?

Chromolithography is the art or process of printing colour pictures from a series of stone or zinc plates by lithography. It is the first true multi-colour printing method, previously colour had been applied by hand.

The process was based on lithography (printing from stone slabs), but extended so that a stone was used for each colour and each separate colour was laid on top of the previous one, thus the paper sheet was printed on several times before the print was finished.

The Victorians loved this method of printing because of its rich colouring and many books contained chromolithographic prints.

What do you mean by original Tintin chromolithographs?

Tintin chromolithographs were designed by Hergé in the 1940s when the artist decided to depict Tintin alongside a variety of modes of transport. The chromolithographs were received in exchange for stamps published on a variety of children’s food items and are now collectors’ items.

Tintin chromolithographs sold by Dorset Framers are all original from the 1950s, and some are dated on the reverse of the print.

Dorset Framers do not deal in reproduction Tintin lithographs.

Note: Never hang or store artwork over or next to a radiator or heater. Never place your art in direct sunlight and avoid reflected light as ultra violet lights will damage your item.

Wildlife

Who is James Wilson?

James is an entirely self-taught artist specialising in wildlife. James painted and experimented with different media (watercolour, acrylic and oil), styles and subjects before finally concentrating on animals and birds in oils. He has had some of his paintings accepted into National exhibitions and has sold his work to collectors both in the UK and abroad.

What are lightfast inks?

Lightfast inks are pigment inks which have been tested for light-fastness in conjunction with the paper used. They meet or exceed grade 6 on the Blue Wool scale, the test employed by the Fine Art Trade Guild and the present industry standard.

What do you mean by Giclée print?

The Giclée method of printing produces prints that are almost indistinguishable from the original in definition and richness of colour. Giclée refers to the fine stream of inks sprayed to form the image. It is printed using a high quality digital inkjet printer.

What type of paper is used for the prints?

Wildlife prints have been printed on museum quality 100% cotton rag paper. The paper has a fine smooth surface which gives it impressive pictorial depth and creates in conjunction with the pigment inks a high quality fine art print.

Note: Never hang or store artwork over or next to a radiator or heater. Never place your art in direct sunlight and avoid reflected light as ultra violet lights will damage your item.

Delivery

Where do you deliver?

UK Mainland only. For other destinations please contact Dorset Framers info [at] surreyframers.co.uk for a postal quote.

What is your estimated delivery time?

All items are sent within ten working days of payment. Typical UK delivery time is within five working days. Public holidays may mean this time increases slightly. If the item fails to arrive within this time, the buyer should contact Dorset Framers on 020 8393 2948 or info [at] surreyframers.co.uk.

Returns

What is the Dorset Framers returns address?

The address for returns is: Dorset Framers, 54 High Street, Ewell, Dorset KT17 1RW.

When will I receive my refund?

We will process your return as soon as possible & we will email you once we have processed your refund.